Gakenke: Unguka Bank commended as best in customer care, service delivery

Customer care and service delivery has been quite a problem in Rwanda for quite some time but through training especially private entrepreneurs and all involved companies, a very big step has been taken in having the best service delivery in the country. This can be confirmed through financial institutions that have continuously made their services and customer care better.   Felecien Nkurikiyumukiza the client of Unguka Bank who resides in Nganzo sector in Gakenke sector says Unguka Bank gives its clients best services as much as it can offer compared to other banks operating in Gakenke. “Considering the banks I have been to operating in Gakenke district, Unguka Bank has better reception services, the communication…

Four arrested for credit cards forgery

The Police have completed and forwarded to prosecution a file of four men suspected to be behind various financial related crimes, especially registered in the City of Kigali. The suspects are two Rwandans and two Cameroonians. They were arrested separately recently following investigations carried out by Rwanda National Police. They were identified as Frank Safari, Daniel Mugisha, Tata Bodwin and Francis Wabo. The four men allegedly forged credit cards of different people, which they used to buy goods in supermarkets and to withdraw money in different banks. It is suspected that Safari, who has been a cashier of Mr. Price shop, connived with the trio and gave them PIN numbers of customers’ credit cards which…

KCB injects funds in language teachers

The management of Kenya Commercial Bank (KCB) in Rwanda has signed a memorandum of understanding with Kigali Institute of Education (KIE), to offer scholarship to 22 selected language teachers who will undertake an advanced English course for three consecutive years. Starting April 2013, the trainings will commence, whereby the meritorious trainees who are active teachers will pursue the KIE diploma in education through its distance training programme. The program promotes teaching of English in accordance with government policy on focused investment in skills development for a global world. KCB country director, Maurice Toroitich said that the initiative is in line with the bank’s Corporate Social Responsibility (CSR) covering five thematic areas including, education, health, humanitarian,…

Gakenke: Nemba SACCO plays big role in local people development

Residents of Nemba sector in Gakenke District have commended some activities among which is working with sectors saving and Credit Cooperatives (SACCO)  as a sure way of developing any local person by saving little amount of money. One of many other beneficiaries Francoise Uwurukundo a resident of Nemba sector in Gakenke District testifies, “Working in this SACCO helped me save much. I used to keep money in my pockets and near my reach and I could use for anything that came up but now I will be using it for more important ventures that will develop me.” Uwurukundo has been a member of Nemba sector’s SACCO for only 8 months and for these months, she…

Gakenke: Men urged to help women in acquiring loans

After many complaints from women about their husbands not supporting them when they want to acquire loans from banks, men were advised to help their wives so that they can get such and be able to develop. This was a call from the coordinator of the National women’s council in Gakenke district Immaculee Mukagacinya, who said that many men do not take this as a very important issue, hence called them on to give a hand to their women. She said this while celebrating the International women’s day on the 08/03/2013, were she advised men across the country to give their women the necessary items that can help them get loans from banks and therefore…

Rusizi: women, youth in training on poverty reduction

As a way to end poverty cycle mainly affecting women and youth in Kamembe sector in Rusizi district, a training prepared by Ministry of Gender and Family Promotion (MIGEPROF) for the youth and Women on how to make money by acquiring simple loans from financial institutions is in process. This training in Kamembe sector brought together people from MIGEPROF and women and youth representatives in all sectors as well as directors of small scale financial institutions. Some of the teachings the youth and women were given to get rid of the poverty cycle include forming cooperatives for them to access financial services like loans easily. Those who are ready to work with financial institutions to…

Kigali Bank introduces MoneyGram services

The Bank of Kigali (BK) has introduced the use of MoneyGram wire transfers which will ease ways Rwandans send and receive funds at low charges. MoneyGram Money transfers are fast and easy when sending money to friends and family using your credit card or bank account. The new mode of transfer was launched in Kigali, on February 26, 2013, by the BK operations manager, Lawson Naibo, who said that the new system of money transfer will be part of the implementation of the set government plan to increase access to finance locally and internationally. He said that “this will not only facilitate the easy access to fund, but also allow foreign investors to transfer funds…

Muhanga: Bank of Kigali completes new building

 After 20 years in a rented building, Bank of Kigali- Muhanga branch on February 18th 2013 opened the doors of its completed building in Muhanga town. The Branch manager of Bank of Kigali-Muhanga, Benjamin Gashema asserts that though they have started operating in the building, it’s not yet officially opened. This building is spacious compared to the one they have been hiring and more descent. In addition, many customers could fail to get where to sit and queue outside. The branch manager adds that spacious offices will improve customer care services. We have automated machines that help our customers deposit money without appearing at the bank counters. This will eradicate long queues of customers at…

Ngoma: Study tours commended for Umurenge Sacco development

Umurenge Sacco workers in Karangazi sector and workers at Umurenge Sacco-Kazo in Ngoma district have confessed that study tours have enabled them achieve fast development through learning from their counterparts. Umurenge SACCO Kazo built a house for its operations which has all the required materials and cost Rwf27 million. According to the Sacco workers in Kazo, Sacco workers from Karangazi come to learn from them ever since they made a study tour to one of the Sacco’s in Southern Province. Aimable Nkurunziza, President of the administrative committee in Sacco-Kazo reveals that the study tour by Sacco-Karangazi sector enabled them share a lot of experience and working structure of both institutions. “Though we have a made…

Gisagara: Gishubi inaugurates infrastructure projects

Residents of Gishubi sector in Gisagara district were asked to take care of the development projects they have achieved so far that will get them to lasting development based on good governance. This was said by the governor of the Southern Province of Rwanda Alphonse Munyentwali during the official opening of Gishubi sector’s SACCO building, 12 Year Basic Education classrooms and electricity access.   Gishubi sector’s SACCO building is the pride of people as it is worth more than Rwf19 million contributed by its members. The 6.1 kilometers water pipe inaugurated was worth Rwf87 million, access to electricity and 3 classrooms for 12 YBE of which people contributed Rwf2 million and the Ministry Of Education…